Our Mission
Portman Travel will continue to be recognised
as a leading independent Travel Management Company through the
profitable fusion of technology, personality and travel
professionalism. We will continue to maintain our level of
service excellence through delivering a unique and individual
service to the customer.
Our Philosophy
We help our customers buy better
At Portman we have a single, critical purpose in ensuring our
customers' travel programmes work at their best for the travellers,
travel bookers and the corporation itself. Achieving this aim
demands a unique balance of human expertise, commercial insight and
practical application, so that we consistently improve the
effectiveness of customers' travel programmes.
A Customer Centric Organisation
As a leader in travel management solutions, Portman possesses
many strengths - formidable buying power, a tradition of service
excellence, and, most importantly, an attitude of mind that places
the customers' perspective at the heart of our service
response.
Travel management means providing quantifiable corporate value
as well as producing the outstanding service demanded by today's
travelling executives and travel arrangers. Our strong service
culture is delivered by highly experienced travel consultants,
being assisted with online transactions by our dedicated fulfilment
team, and emergency help from our specialist 24-hour service.
Learn more about our superior service here.